We are excited to share that Smackdab Proposals will be showcased at the upcoming ProSource Conference in Nashville, March 8 through 11, with a planned release later in March.

Behind the scenes, we are also expanding direct partnerships with distributors, manufacturers, and vendors to strengthen and grow our managed product database. Our goal is to ensure you have cleaner data, better pricing visibility, and a smoother workflow from the start.

Thank you for your continued support and patience as we keep building with you in mind. More updates are coming soon. Stay tuned.

Our launch earlier this year didn't go so well. The webinars had bugs, automations crashed, and it wasn't the experience we wanted to deliver. So we stopped, stepped back, and got to work.

What we've done

We completely rebuilt the front end with a new professional design, and rebuilt the entire automations engine. We moved half of our iPoint team to Smackdab as full-time testers. We spent months bug squashing, testing and refining everything. We focused on improving the synchronization between Smackdab and iPoint.

We believe Smackdab is ready, but we also believed that last time. So we're taking a different approach.

A Careful Start

Before we open this up widely, we want to make sure our platform and onboarding process are right. To do that, we're inviting a small group of companies to go through a guided, one-on-one onboarding experience with our team.

This isn't a perk we will be able to offer to everyone, and if we did this right, you won't need additional hand holding! But, we want to work directly with some initial companies to learn where you do need help. Your experience will help us identify gaps and refine the process so it works smoothly for the rest of the community.

If you're excited about Smackdab and willing to be part of this learning process with us, fill out the form below to apply. We'll be selecting a limited number of participants to begin next week.

👉 Application Form

Thank you for sticking with us. We're committed to getting this right and delivering you an experience like none other.

Brooks Swift
Smackdab
CEO & Founder

So I thought I’d make the policy that only notes related to time would go in iPoint for invoicing reference and job details would go in a word doc or similar. But now I’m second guessing myself.

I was waiting for Smackdab to get the kinks worked out, full disclosure I’ve spent very little time in it, but now I’m wondering do I have the guys do time related notes in iPoint and shift to Smackdab for job related notes, like where an appletv is located or what was done on a given day.

I hope I’m making sense. My brain is fried after working on new initiatives for the past 7 days almost non stop.

Open to any and all suggestions.

We do of course have site plans marked up and spreadsheets with IP addresses and MAC addresses in separate locations that really can’t live in Smackdab as far as I know but just trying to finalize a system that we can run today and not have to change course in a few months when we hopefully start using Smackdab more as new modules are released.

Communication is also big so I’m hoping the email tie in with Smackdab will help with various people talking to clients and provide visibility for all of us.

Secondly, I may bring our recurring alarm fees in house instead of the monitoring company handling it. I'd rather just wait until I can set this up in Smackdab and then have Smackdab push to iPoint or quickbooks as needed. Any idea on timeline for this? I don't mind waiting a bit for it.

Looks like my SmackDab is doing a full migration again so it'll be a little while before I can look at notes again in it.

Quick question about tags; is there anywhere/way to edit them or delete them? I started adding a bunch but realized some of them are a bit to vague and need to be edited and some of them are now irrelevant.

TYIA