⭐ Feedback & ideas

Share your suggested improvements, feature requests, or bug reports.

  • Create a modern proposal system

    Create an easy-to-use but comprehensive proposal platform that builds on the iPoint platform to create a new interactive experience. We plan to start development on this We started Development of the new proposals in Q2 2025 and will have the light version done by Q4 2025 and the power user version available Q1 2026
    Planned
    22
    1

  • Add a Help Desk / Ticketing system to Smackdab

    The helpdesk started development in Q2 2025 and we are shooting to release V1 late Q3 2025
    Planned
    16
    4

  • Integrated Calling Platform

    In addition to third-party phone providers, utilize a built-in calling platform for the ultimate integrated platform. This allows users to make and receive calls within Smackdab, including a power dialer and voicemail drop.
    In progress
    9
    7

  • Sync Contacts with Google and Microsoft

    Allow users to import contacts from popular applications into Smackdab.
    Planned
    7
    0

  • Rich Analytics and Reports

    Create a dynamic analytics console where users can choose from preconfigured dashboards and reports while also building their own. Reports will be able to be scheduled for regular intervals and automatically emailed and posted to Slack.
    Planned
    7
    0

  • Create an online Customer Portal

    This is a customer portal for Smackdab customers. The portal will show all invoices, subscriptions, payment methods, communications, and more.
    Planned
    5
    2

  • Basic Invoice and Payments

    This will be a simple Invoice and online payments platform allowing users to send invoices with payment links to customers. Customers will be able to pay online with a credit card or ACH. Users can also configure subscriptions and recurring charges that will auto-charge customers. All payment details will be stored by a payments facilitator to ensure compliance with regulations.
    In beta
    5
    3

  • Allow users to use SMS Texting

    This will provide an SMS Text marketing module that can be used to send marketing texts. In addition texting can be used for communicating directly with their customer for scheduling, support, sales or any other need. Texts will be able to be sent from any record, in addition from the SMS Marketing module. Text will be able to be sent to users and guests for meeting reminders and schedule confirmation.
    In progress
    5
    0