I'm growing more and more frustrated with how we handle job notes within my company. Techs complain about iPoint being slow so notes don't get done. To try and help this we started doing a google doc and/or spreadsheet for jobs. But now I'm looking in multiple places for info only to find the techs still didn't provide the info I want usually but thats another story.
The notes section under contacts in SmackDab seems pretty basic and at least when I just quickly looked it seemed like our iPoint notes were mixed in a timeline with a lot of other stuff. Clicking notes under the contact on the left bar just brought up an empty note.
Do you have a vision for notes in SmackDab? Can we expect formatting, rich text, ability to paste pictures in a note, etc, etc. Or should I just assume basic text based notes in SmackDab? Trying to get everyone in my company into a single platform for our notes (mix of iPoint/Smackdab ok for the short term) but hoping we can stop with google docs, etc.
Looks like my SmackDab is doing a full migration again so it'll be a little while before I can look at notes again in it.